Sorry, I just amended my reply as I noticed you had contacted them. Did you send the first letter recorded delivery or did they acknowledge the letter...my only thoughts are that it might be touch and go whether they see one attempt as enough...I hope they do, as it is rather outrageous to receive such a high bill! Good luck!

Hi, Did you contact them during the 16 month in which you didn't receive a bill (I notice from your earlier post that you did contact them once but then not again for 12 months...I would think this would be seen as insufficient but I hope not)? if not then you are not protected under back billing. I have pasted the basic principles below. You can also find out more at check your meter .com Sorry I can't be the bearer of more positive news. When does the back-billing principle apply?[/b][/b] Each case is looked at on its own merits; however the 12-month limit for back-billing may apply in these examples when your supplier has: Failed to bill you at all and you have requested bills from them; Billed you using estimated meter readings instead of valid readings provided by you or a meter reader; Billed you incorrectly by mixing up meter readings, and failed to act upon information available to put this right; Failed to do anything about a query or fault you have raised regarding your account or meter and subsequently allowed a large debt to build up on your account; Failed to reassess a payment arrangement (e.g. Direct Debit) within 15 months, or failed to reassess based on a reasonable estimate The Back-billing principle may not apply if you: Have been using the gas or electricity supply but have made no attempt to contact the supplier to arrange payment. This includes moving into a property and making no attempt to let a supplier know you are the new tenant or homeowner; Have willfully avoided payment; Have not co-operated with attempts to obtain meter readings or resolve queries requested by the supplier. This includes failing to allow access to the property or failing to respond to requests for meter details or meter readings.

Hi, I recently had the same problem. Have you checked that your meter has not be miss assigned when it was originally registered by the supplier...basically when a property is built the connections engineer confuse which meter is connected to which property (due in part to developers using plot numbers rather than flat numbers).

Hi, I recently had the same problem. Have you checked that your meter has not be miss assigned when it was originally registered by the supplier...basically when a property is built the connections engineer confuse which meter is connected to which property (due in part to developers using plot numbers rather than flat numbers).

Hi, I recently had the same problem. Have you checked that your meter has not be miss assigned when it was originally registered by the supplier...basically when a property is built the connections engineer confuse which meter is connected to which property (due in part to developers using plot numbers rather than flat numbers).

Hi, I recently had the same problem. Have you checked that your meter has not be miss assigned when it was originally registered by the supplier...basically when a property is built the connections engineer confuse which meter is connected to which property (due in part to developers using plot numbers rather than flat numbers).