Hi,
Would be really grateful for any advice. I had an off-peak return train ticket for travel between London Kings Cross and Edinburgh which I used yesterday. I was unaware it was off-peak/didn't even know what that meant and have never travelled that sort of distance before. Anyway, I got the 4.30pm train from Kings Cross yesterday and to get onto the platform you have to go through ticket barriers. My ticket didn't open the barrier (which I know now was due to it being off-peak) and I showed it to a guard who studied it carefully and then said "OK, just go on through" and opened the barrier for me with her pass. I then got landed with a fine for £74.30 on the train where it was explained to me that I could only travel after 7pm with my ticket. I wouldn't have got on the train and would have happily waited til 7pm if it hadn't been for the guard who knowingly let me through!
I'm writing a letter to RPSS to dispute the charge but I fully expect a refusal - I guess I'm just looking for some advice - is there anything I can put in the letter regarding my potential legal rights here etc?
Thanks