markez78uk
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hi guys and girls
Kensington have written and stated the mortgage ownership is being transferred from Kensington to pepper uk - engage credit
im not sure if that's a good or a bad thing ? or what it means ?
I've kept up with all my payments since i was on here tho
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*apparently issuing the eviction was all a big mistake . So. I have now sent a complaint letter in after the legal side was sorted .. Thanks again
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Update* Kensington have written to me to advise all legal action has been canceled .and so has Lightfoot solicitors they have also confirmed it's canceled . Kensington have refunded the enforcement fee along with also resetting up the arrangement on the account .. so thank god it's all been sorted .. Thanks to everyone on here for being there and listening and helping . Anybody reading this . If you are prepared to fight and listen to all the people on CAG you have a fighting chance ... Hold your head up high and seek help and advice straight away .. These guys and girls have saved our home numerous times .. Thanks everyone Regards Markez
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I have called Lightfoot solicitors ..and they have confirmed it's been canceled and they will send me written confirmation. I can't believe a company can accidentally apply for an eviction by mistake. 3 days of utter distress and disruption to our lives for nothing
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I will write to them and ask them to confirm in writing .. Thanks ell
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Thanks for all the help DX and thanks spud .. And everyone else that has always been here .. Can't believe it's been a mistake
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Update * after wife rang them * The call handler confirmed they have had 9 months of full cmi payments along with 9 months of £200 towards the arrears (£1800) extra. And they have had the full payments for may and June . She placed my wife on hold for over 25 minutes . Then she came back with the BOMBSHELL. She offers her full apology and states after speaking with her senior supervisor the letters and instruction to get the possession order shouldn't of occurred ! And are a mistake . She then placed my wife on hold and said she would call the solicitors and the the application for possession canceled . She came back and said all canceled and again accept her apologies for the user this mistake may have caused .. Wowsers - polite word She said to contact my local court to confirm all had been canceled . Over the moon .. thanks for being there and listening . I'm now awaiting the £50 compensation letter from Kenny's . I will be emailing the fos again to show what hell this company put you through ! Regards Markez
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I know DX .. but she needed answers
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Hi DX . Wife needed to ring them because she was so so upset and angry and wanted answers .. I always write to them. .but we needed answers to why they were persuing an eviction ....I hope you guys are ready for the answer !!!!
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* update As of the above I have missed April 2019 payment out of the past 9 months and have paid the cmi plus the court order of £200 for all the other months ! I love how they state as We are writing to you because you have not maintained an acceptable level of payment or reached a mutually agreeable payment arrangement with us . The arrangement by a court judge is cmi + £200 also they have had 9 cmi payments along with 9 extra £200 each cmi payment is due ! my wife is going to call them . as the reasons for the eviction are ridiculous. i will update after the call. also I will upload the letters tomorrow at work as house scanner doesn't seem to be working . regrads markez
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Good afternoon I've just got back from work . And Kenny's have sent a 3rd letter stating they see eviction as a last resort . And the letter states . We hold a possession order against your property . We are writing to you because you have not maintained an acceptable level of payment or reached a mutually agreeable payment arrangement with us . As a result we have instructed our solicitors to request an eviction date from the court bailiff . We genuinely view eviction as the last resort . We have for some time attempted to resolve this matter without resorting to repossession action , but your failure to pay or make acceptable parent proposals to reduce your arrears leaves us with no alternative ...
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Thanks DX Will do
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Hi DX . I'm working away untill Tuesday so I will scan them in then .. The reply to my letter and the solicitors letters .. is that what I'm scanning Thanks again .
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I will keep u updated ..thanks so much for the help and support
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Hi Ellen . Yes there was a gap of 6 weeks I didn't go Infront of a judge this year .. it was withdrawn by Kensington . The last hearing was last August 2018 of all things . Nearly exactly a year .. The arrears were nearly £30.000 then ..a year later they just over £21.000 Regards Markez
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Yes . we had no spare funds at the time I think I explained this on the previous pages . Because wife changed jobs .. Do u feel it will because of this ? As I could see if I could raise April's payment .. I doubt it but it it would help I could try my best .. The arrears have gone down by £640 since april . .the cmi has just come down by £30 a month the first letter we got today said Lightfoot are now the new solicitors for Kenny's dated 18th July the second letter was the instruction to enforce the eviction again dated 18th July . Then on the 19th July Kenny's slapped £60 enforcement charge onto our account . We haven't had any literature from them regarding they would be doing this .. it's just all arrived today , Regards Markez
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I can only assume it's because I missed April's .payment . I wrote to them and advised wife changing jobs And explained how and when I will pay the cmi + court order towards the arrears may and June . They wrote back middle of may and stated I had explained how I was paying cmi but hadn't explained how is as paying arrears and I was at risk of the warrant being enforced and I needed to send a new income and expenditure in . I clearly stated how I was paying cmi and arrears in my letter . Which I sent special delivery to them signed for .. I've paid cmi plus court order . May . June and about to pay July's (28th) However I did manage to get the possession order put on hold from earlier in the year while the fos looked into my complaint . They have now completed the complaint and said Kenny's are fine upping the cmi every 3 months due to the terms of my mortgage and closed the complaint . 5 days later Kenny's ask solicitors to claim for possession . I've had no other letters or phone calls since may 15th ! And paid on time It's a massive shock .it's as if they are getting me back for going to fos and because they awarded in Kenny's favour . They are still proceeding with the earlier order that was put on hold .. Thanks Markez Thanks ellen
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Ok thanks DX . I have also received another letter dated the same date as the eviction letter . From lightfoot solicitors stating they have taken over from eversheds . And they have sent one to the District judge . The intruct for possession order letter says I have at least 14 days before the eviction goes ahead . If they have applied £60 enforcement fee to my account .that tells me they are enforcing the eviction Do I now sit and wait for a court lwtter from the balliff ? T Thanks for your time and also thank for replying . Regards markez
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Hi DX I'm a little confused ? Ignore the letter from the solicitors ? Stating they have been instructed to enforce the order ? Also what do you mean by don't communicate with anyone again ? U mean sending stuff to Kenny's ? Regards Markez They have also slapped a £60 enforcement charge onto the account . As I've just logged online ...to check my account . Thanks Markez
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I'm not at home at the moment ..I'm at work but I will do .when I get in . It states are client has obtained a posession order and we are now instructed to enforce that and we enclose notice of this .. The last letter stated We write in refert to your letter dated 26th April 2019 Please contact us on the number above with your income and expenditure details to hand so we can discuss your circumstances further . You can pay any time of the month as long as payments are made before your due date . You have advised you are going to pay your monthly installment however you have not advised us how you are going to address the payment arrears balance . You are at risk that the warrant will be enforced and eviction arranged for your property . Please contact us on the number shown above... I wrote to them and advised when I was paying the cmi and how I was going to pay the arrears !! I sent the letter special delivery signed for and it clearly states what I was paying for the arrears and also clearly states when I will be paying them .. Regards Markez
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I paid them cmi plus the extra £200 Past 2 months ..and now a letter has arrived today from a different solicitors Lightfoot solicitors stating Kensington have obtained an order for possession and they have been instructed to enforce it !! I can't believe this .. They stated on last letter that the warrant may be enforced if I didnt fill in an income and expenditure of which I did .. I presume this is also because the fos have stated they have found nothing wrong with kennys young the cmi every few months .. They have stated the eviction will be in 14 days .. I've had nothing from the courts either !! What should I do Thanks Markez I'm sat in a right heap . Crying my eyes out . I can't cope with all this again
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I have written to them to advise of income change and employment change .. they haven't even acknowledged the income change . .they just stated I have advised about how I'm paying cmi but not addressed how I'm paying the arrears .. I have a court order in place to pay the cmi + 200 extra they know this . However they still threatening me with eviction . And demanding more income and expenditure I will send that in to them and see where we go as they will probably demand more again as the income is now higher . But they are only having the extra £200 as inline with the court order . Regards Markez
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She hasn't been paid since 12th of April from her last job and was then paid on the 15th of may from her new job and will be paid the 15th of each month thereafter
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Even the fact they want an income and expenditure form ?? I've forwarded the reply to fos as our letter clearly states we have advised the date of the cmi payment along with the offer for the arrears ... Regards Markez78uk
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Hi all just an update< I wrote to them and the letter goes along the line of due to a change in employment we are unable to pay at the end of april but we will be paying you on the 15th of may the full cmi + extra £200 towards the arrears as there has been a date change with my wifes new job and every month there after on the 15th we will be paying the cmi and extra £200 towards the arrears this was dated the 26th of april . and we paid the cmi + £200 on the 15th of may their response has arrived today dated the 15th of may 2019 we write in reference to your letter dated 26th of april 2019 please contact us on the number above to with your income and expenditure details to hand so we can discuss your circumstances further, you can pay at anytime of the month as long as the payments are made before your due date. you have advised you are going to pay your monthly instalment however you have not advised us how you are going to address the payment arears !!!!! you are at risk that the warrant will be enforced and an eviction arranged for your property if you have any questions about this letter or you are not sure what to do next please contact us on the number shown above . this company are unreal - my letter Cleary shows I have offed the cmi + the extra each month for the arrears I even typed the offer in red so it stands out .. arghhhh don't know what else to do now - as they are making out im not addressing the arrears and they haven't listened they are telling me to call them - I have written to them several times stating no calls jesus the panic this causes is unbearable regards Markez
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