that is why im so annoyed because i never knew about my appeal until after admin fee had been added! i received their letter on 8th so rang to pay, the penalty fare notice given to my daughter was £20 it was only at appeal they decided i just had to pay fare. now i have had to pay both, i dont expect to travel for free & if she had been give a notice for only her fare i would have payed it immediately

my daughter was staying at an older friends house which is why she had no money, there was an argument at the station that had frightened my daughter & as she was scared got on the train to come home (the argument was nothing to do with her she was not involved) which is what she told inspector & i wrote in my letter to them, as previously said they did uphold my appeal so i only had to pay fare price my problem is that they made decision on fri 5th & added £20 admin on 7th!!! surely if i can prove that ticket should not have been issued then i can get my admin fee back?

my daughter is 13yrs old she had no money or railcard the station was un manned so she could not speak to anyone, which is why they upheld my appeal. she was crying why could nt they of rung me or asked her to ring me so i could of met her with the money ? or issued her for her fare? thankyou!!

hi yes i have paid, to stop it getting worse!!!

hi she was given a penalty fare notice on 15th june for £20 received letter stating that appeal had won so owed £2.21 which is fare price today letter sent on 5th informed today i owed £22.21 because admin of £20 was added on 7th !!!!

my daughter was issued a penalty fine on 15th june 2013, she had no money on her, was crying & the station where she boarded had no staff. i appealed the following day sent recorded delivery. & stupidly did not pay the fine. received letter today 8th july, Letter sent on 5th july stating that i had won appeal so now only owed £2.21 so rang straight away today to be informed i owed £22.21 ? it was explained that it was admin fee because i had not payed in 21 days, so now i have won appeal & instead of paying £20 have ended up paying £22.21 ? funny how appeal was won 1 day before the 21days! my daughter is 13yrs old