We all know a bathroom shower is slippery but this hotel, a new one in france has no grab handles anywhere near the shower, just a plastic or glass divider and a grey bathroom floor that is so smooth that with a small drop of water makes it worse than ice as you step down from the shower base. I have very server bruising on hip and day later left arm cannot be used What are my rights? I have photos of bathroom and injured hip I reported incident to reception and got the email address of manager. I have checked out as I can at least walk