Hi folks got a problem here.i got the money that the bank said that they would give me but due to unforeseen circumstances I didn't get a chance to send them aletter saying that I would only accept it as part payment nd because of what has happened the 14 days I had given them before I went to court was upon the 18th jan. So should I send them a letter only accepting the money as part payment and carry on with my claim as normal or should I send them a letter accepting as part payment and give them more time or just not bother sending them aletter at alland just carry on with my claim. All input would be helpful. Cheers, Malcyme

Was just wondering if anyone else had recieved what seems to be the standard offer from LTSB and if so how long did it actually take for them to credit the money into their account?

I did plan to go to court but didn't expect them to send me that letter giving me some of my money back, that's what threw me a bit. I wasn't sure how to go about it after they sent me the letter but I've got it sorted now. It's going to make it easier for me now though because now I can just do a small claim instead of doing the summary cause.

Thanks Gary. There wasn't anything to send back to the bank with the letter that they have sent me so I think that they are just giving me the money back with no conditions attached. So what I am going to do is wait until I have the money in the bank then send them the letter that you have given me the link to with a few changes to it and go on and claim the rest back. I will post the letter they sent me tomorrow for everyone to see.

Good news people, I got a nice letter from the bank this morning. It said that they think that their charges are fair but in this instance they are willing to pay me back £750.........RESULT. Now obviously I am going to claim the rest back as well but I don't know how to go about it. Should send them a letter saying that I will accept the payment as part payment and that I want the rest payed to me or should I just go straight to the court stage as they stated on the letter that that would be their final correspondence on the matter. All views and help on the matter would be greatly appreciated.. Thanks Malcyme

Can anyone help me. I'm going to go down the Summary Cause route, is there any other information that I have to put into this or is the information for the small claims procedure sufficient??????? :? :? )

Right folks a little update. Got my "we don't care letter" from Lloyds TSB on the 28th but due to it coming up to New Year at the time I thought I would wait to send my second letter. Going to post it tomorrow morning. Cheers Malcyme.

Right folks got all the information I needed from TSB on Friday there. About three months worth of statements were missing but they had included a list of the charges for the period that was missing so that was alright. After toting everything up they are due me (trumpet fanfare) 1275 pounds. Sorted out my preliminary letter and sent it away today recorded delivery, just have to sit back and await their "we don't care" letter.

Right troops, handed in my sar today. Just have to play the waiting game now.

Thanks Garyh, very helpful!!

So say if I got them to stamp my copy at the desk that would count as a signature wouldn't it? Then it would be up to them to forward it on to the department?

Right so I just go in to the bank and hand it over and bobs your uncle............................ or auntie. Do I address it to the manager or just the bank?

Hi folks, just about to send my sar letter but I don't know if I should send it to Lloyds tsb scotland or just Lloyds tsb as I live in scotland. Anyone know what I should do? Cheers

Hi joined the forum a wee while back, just never got round to using it but I'm ready now. A small question, I live in Scotland, so should I Lloyds TSB Bank Plc or LloydsTSB Scotland Plc. Cheers