warning to all dont use premier inn because i booked a family room for 2 nights for me my wife and kids at the hemel hempstead central hotel and the receptionists took our payment booked and checked us in then kicked us out saying we cant stay there and we are not going to have our money back they were rude and spitefull we came all the way from great yarmouth it was after 10pm by the time we got there the kids were tired and hungry but they did not care i complained then and on the phone as well as email when i got home but still they wont respond or refund our money i am telling the world so it dosn't happen to anyone else.