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Waccoe74

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  1. Hi Thanks for the replies, I have already reported them to OFT and am not worried by their continual threat of home visits. I just wanted some information regarding the part in their letter that states in law a creditor differs from a postman re home visits. Despite them saying they have removed my phone details I have received 47 calls or texts in the last week. I have again reported to the OFT, is there anything else I can do to report these for Harrassment?
  2. Hi I have been receiving text/calls/emails from these people for months so sent them the harassment letter and the revocation of doorstep letter. Today my ex wife received a letter at her house which I would just like some advice on. I have posted the transcript of the letter below, so could somebody please be able to give me some advice on how to respond, thanks Dear Mr XXXXXX I understand you have decided to revoke your doorsteplicence. In addition to this, you wouldlike us to remove any contact telephone numbers we hold for you. Firstly, I feel it is important to note that the contactinformation we hold for you was provided to us by Quickquid who issued you theloan. QQ obtained the information directly from you during the applicationprocess. I can confirm that the contacttelephone number details we hold for you have now been removed from the aboverecord. In relation to your notification of your revocation ofthe doorstep licence regarding our intention to send an agent to your home todiscuss the debt. I can confirm that weare fully aware of this and we ensure we fully comply with the OFT guidanceregarding debt collection and visits by agents. You are not correct in your assertion that, under OFT rules, we can onlycall at your home if you agree to make an appointment. The debt is not reasonably disputed ordeadlocked, and we are giving you reasonable notice of the timing of theintended visit. In law, a creditor is in a different position to apostman or a member of the public asking for directions. When you took this loan, you impliedly agreedthat the creditor could communicate with you to discuss repayment. You do nothave the contractual right to revoke that agreement until the loan has beenrepaid. We will not disregard any reasonable requests you make asto the timing or method by which we have those discussions. Unless we hear further from you with such arequest, we therefore give you notice that our agent will be calling at youraddress to discuss repayment of this loan. Alternatively, please contact us on 08009961103 and quoteref Mxxxxxxx to arrange a repayment plan for the outstanding balance. We look forward to hearing from you. Barry ellershaw Barry@mmile.com
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