I was recently sanctioned for missing an Advisor Interview, I appealed against this decision because I knew nothing of this appointment, I had been given no notice at any of my previous meetings prior the date or given any paper work acknowledging this meeting when I last attended my signing on, or receiving anything through the post - But the Jobcentre had a record of posting a letter out to me which I never received!
I explained in my appeal that recently we have had problems with our post either not turning up or going missing, and that we have taken this matter up with Royal Mail.
I also mentioned that the Jobcentre has access to my Mobile Number, Email Address and also my Universal Jobmatch Account, so why is it not possible that they can not let clients know via this method instead of the useless Royal Mail method..... Or if it’s something important which it was, have the document recorded or signed for??
So my appointment was rescheduled with my advisor, during the interview she mentioned that she generally does not like to post Interview Letters out, and normally try to give the clients their Interview letters when it’s their Signing On day, by this method proving that the client has received the letter.
I attended my signing on day as normal a few days ago and found that my appeal had been rejected, so basically I'm still sanctioned for 4 weeks.
Is there anything else I can do towards my appeal?
I feel that I have been unfairly treated and should not be Sanctioned!