Yes, thank you - I will do. Interestingly I've just been reading up about MyHermes on several websites. Most of the stories are the same - unbelievable damage/non deliveries/items being thrown over fences/left on doorsteps/left out in the rain/not leaving calling cards and not even bothering to knock. I don't think anyone has had a 'good experience' with Customer Services. On one review I read someone who got through to customer services said the person actually admitted the workers in the depot probably stole the goods being handled. The sooner this company stops trading the better. BOYCOTT THEM.

Hi I've just taken delivery of CAST IRON SCALES via My Hermes. The packaging had been ripped to pieces and a MY HERMES blue plastic bag had been put over to 'salvage' the damage/contents. The CAST IRON scales have been broken in 2 places (yes, C A S T I R O N). One of the arms about 2cm x 1 cm thick has been severed as well as a X bar severed from it's anchorage. This MUST have been dropped from a great height, or maybe they ran over it in the van!. Also, the lovely set of weights and 2 brass dishes are missing - whoever 'repacked' them must have know the item was totally messed up. Where are the missing items? Oh my goodness I can't believe anyone can make such a mess of a supposedly unbreakable item, repack them and 'innocently' send them on their way.