I have been trying to return a fridge to Currys that I bought online and was delivered 3 days ago. Having called their 0844 561 1234 phoneline and got a no since the fridge has been plugged in it is classed as used, i disagreed as plugged in means plugged in, putting food inside the fridge means used. Anyway this conversation went on between the terms of retuning a product to Currys focusing on the definition of installed and used and plugged in. Since 99% of the items sold by Currys are electrical then they by their own terms and conditions have no returns, since all goods need to be plugged in. I got a supervisor to call be back and even he would not assist me, I asked him to contact his manager, but he told me they would give me the same answer, no refund. If someone can please point me in the right direction on sorting my problem. We bought a fridge online from Currys and it was delivered Wednesday. Having left it overnight as per the delivery drivers instructions we then plugged in the fridge. Straight away was making a loader than normal noise for a small fridge, I checked the websites and decided to wait another day to see if the fridge got more quieter, it did not. After speaking to customer service at Currys I no longer want the fridge and want a refund as stated on their website.