Bought an ipod touch a couple of years ago and was told at the time about the whatever happens warranty. I went back 2 days after i bought the ipod and bought the warranty. So yesterday i drop my ipod and smash the screen, today i took it in with the warranty details and reciept of the warraty but they say they wont replace it without the reciept for the ipod, the warranty isnt enough. Ive havent got the reciept so i asked them to look on the system for the purchase details, when they look they can find all of my other purchases from currys including the warranty but they cant find the purchase details of the ipod. So after 2 hours in the store and on the phone today i am still no further. They keep saying i could have got the ipod from anywhere. Cant remember whether i paid on card or not but im getting my statements from around that time tomorrow. What can i do? Its their fault theyve lost the purchase information. Also he offered me a refund on the warranty which i declined for now but he wouldnt give me the offer in writing. Thanks for any help, if you need any more information please ask.