I took our car to Kwik Fit as my father in law works for them in a different part of the country, they are also the closest garage and as our car wouldn't start and we had to put it on the back of a truck it seemed common sense this was such a mistake. They said they had done a full diagnostic and the starter motor needed changing - seemed logical so we paid and went to collect next day. On driving it home it was worse than ever - cut out in the middle of the road, barely made it back to the garage - they had not even turned the car on to check it! they said they would run another diagnostic - the next day we are told they checked everything n it must be the gear box (its auto) - we transferred the car to a specialist, nearly a week went by and we get a call to say its not the gear box but a common fault kwik fit should have been able to see in the first diagnostic! The fault lies in the timing chain - which has now snapped (we have been told this would not have happened if kwik fit had done there job properly at the start). I have reached out to kwik fit and have been told none of this is anything to do with them.... . So what do I do now? Can I do anything? The chain snapping could have done serious damage to the engine - we are still waiting to hear. :o(