Ok, this is a long one, so bear with me, but any advice would be much appreciated.
I called Nationwide 3 weeks ago to cancel the Continuous Payment Authority (CPA) on my debit card to which they declined, which as far as I'm aware is against the law?
I unfortunately have had to start signing on again, this money goes in on a Monday. Last Wednesday (29/05) I emailed CFO Lending, informing them that I removed the CPA with them.
I awoke Monday morning, to find that they had taken £160, and taken me over my overdraft limit. I am now in the process of claiming the money back,and already have some of it.
But due to Nationwide's incompetence, I have been unable to eat, pay rent, and I have incurred charges on my account.
Do I have any grounds for compensation?
Any help would be much appreciated, thanks