Hi all,
I wonder if anyone can help me?
I was issued some visitor parking tickets by Newham council and which were Zone U and should have been Zone S- I was sent the wrong ones. I put one of these on my girlfriend's car when she came to visit me and she got a PCN, because the tickets were for the wrong Zone. I do not drive and it was the first time I was using one of these, so I expected the tickets to be correct as I gave the council my correct address Stratford that I needed the tickets for.
Disgusted, I took all the remaining tickets to the local council office and they swapped these for the correct ones and also put in writng on the accompanying form that I had been issued the wrong tickets. I also explained about the PCN we had received and they reassured me that it was their fault and because of my appeal (which I had sent the very next day of the incident) I wouldn't have to pay.
Lo and behold the council officer I saw informed me that it was not the ticket issuing officer at fault but the council had the Stratford area down as Zone U instead of Zone S! So when the issuing officer looked on the system to issue my tickets she issued them as Zone U and I and my girlfriend being novices at this didnt realise they were incorrect as I now know the hole punch next to the letter designates the zone they are valid for.
Two days ago I received a letter from Newham council saying I would have to pay the penalty charge. Surely this is not right. The local council office were adamant I would not be charged.
Do I have a case? Should I appeal again?
Any help in this matter would be great!
