the loan that it consolidated was with another provider - but yes it did, however it was car finance with Ford Credit Europe and I only have small fragments of info. Sent them a SAR, they confirm the account but no info, so unless i can prove the amounts and that it had ppi they have said no! It's annoying because i can even remember the sales man name (who is now a dealership manager) that told me that because of my age I had to have the cover - even though I was a trainee engineer with full benefits (Sony Manufacturing). I'm frantically trying to find bank statements to prove the payments. It was a simple ford: small deposit, 24 payments then a final payment at the guaranteed future value of the car - their standard deal. I ain't letting it drop - got more digging to do! Thank you so much for your help - i will wing the letter off on monday with the 1 reason for now and see what comes back. Cheers

Fully agree, spot on as always, school boy error on my part! Your help has been invaluable. Anyone got advice where the reasons for mis-selling is concerned?

Thanks DX for your speedy reply, Following your guidance I have worked out the part of the interest rebate that is apportioned to the ppi (multiplied by 18.21%) and then took this and the ppi refund of £327.31 from the amount that I was being charged for the full policy. Which means that I would have paid an additional £1077 to them on settlement! Using this I have put all the monthly payments and the final payment into the spreadie which gives me £3410.54 paid out up until April 2004 and then the 8% interest (to my calculation) accumulates to £2714.99 - bringing the total to £6,125.53! Does this sound correct to you? Do i add anything else in or is this it? I'm also unsure about giving the reasons I believe about mis-selling, i don't know whether I state all when I put the letter in or do I wait for them to ask. I am so afraid of messing this up. I was employed at the time, but had full cover for sickness that would have more than covered (6 months full pay / 6 months half pay). It was a consolidation loan. and more importantly I was actually made redundant half way through the loan and didn't claim because I had absolutely no idea what the cover was! They have sent me the agreement form that I signed for the loan and the sums for the ppi were on there. Do i give all the reasons or do i give little and hold back incase of rejection? Sorry for all the questions. Thanks once again

Hi all, I'm hoping that someone with some knowledge can assist: I took out a lombard loan for £13k back in 2001 that was front loaded with £2367.50 ppi The loan was at 14.7% APR - obviously as was the ppi over 60 months My monthly payment was £355.93, so using simple maths i calculate the ppi to be 18.21% of the monthly payment Leading me to believe that my ppi monthly amount was £64.81. If run full term then the ppi would have totalled 60x£64.81 = £3888.60 (incl. interest) I paid off the loan early in April 2004 What confuses me is the following: on closure the account balance was £8898.25 They gave me a settlement figure of £7743.05 - which i paid The reduction was made up of £827.89 of interest (over both the loan and ppi) and £327.31 of insurance rebate. I understand that i need to put each monthly payment into a spreadsheet to calculate the 8% for the payments (which given the time-lapse is quite large) but how do i input the amounts for the settlement? According to my calculations: I would have paid £2397.97 to ppi over the monthly payments up until settlement £3888.60-£2397.97= £1490.63 still to pay at time of settlement However, they only gave me a rebate of £327.31 on my settlement figure:| which to me means that I would have overpaid by over £1000 on settlement?!! I am therefore confused as to what I need to calculate in. I appreciate that some of you on here are very good with the calculations - so your help would be massively appreciated Thanks

Hi Daz1979, I've got all my details required from Lombard via a SAR and i'm ready to go in for the PPI reclaim. I worked in full time employment with really good benefits package in place (which would have covered me in the event of sickness). I was made redundant half way through the loan period and continued to make payments - because i didn't even know / realise that i would have been covered by PPI!! - so didnt make a claim. How difficult was the process with them? They haven't sent me any info on the initial application other than the form that I signed where the £2367 was front loaded. (at 14.7%APR) It was a consolidation loan and was all paid off without any missed payments back in 2004. I'm afraid that they are going to reject my claim if i don't word my reasons correctly. Any advice would be much greatly received Thanks ;-)

Thanks DX, your help is appreciated - this is all new to me:-)

hi I've been viewing these forums for a little while and have decided to take the plunge. I had a lombard loan dating back to 2001, which was front loaded with PPI - so I paid full interest on the amount. My SAR has been successful and I can see that I only had a refund of £300 against the full payment of £2300. My question is: How do I properly calculate the return due to me, and may I ask what reason did you use with Lombard for the mis-selling. I'm afraid that they are going to trip me up and say that I selected it on their website and turn me down. My loan was a consolidation and I have been told that PPI wouldn't have been the best option to take, although to be honest (being very naive at the time) given that my employer paid 6 months full pay, if I were properly informed I almost certainly would not have taken out the cover! Any help would be greatly received S4W ;-)