Could anyone offer info on a buyback at Cash converters? Their shop has burnt down in Kings Heath and i sold some of my goods on buy back. I had until 10/4/2013 to re purchase. Sadly all items lost apparently. Where would i stand?

Hi Bessy4 How do i go about reclaiming the OSC?

My wife and I bought a Victoria Snuggle suite from these people. Problems from day one. Iv'e had it nearly 3yrs now and have been waiting 10 months for a replacement chair. They sent me one on Tuesday and this one has been bodged up. It's got a cut in the back and hole in the arm. The actual cusion doesn't even fit on the base properly.Nearly £450 in OSC for this CRAP service.