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roxypuppy

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  1. Thanks for the link, very helpful. I have told my insurance company and they are looking into it. I spoke to Motorfix to tell them I had passed all the info onto my insurers and they are looking into it. It's the 7 days that's causing the worry as my insurance company haven't been that helpful and I had to actually go to the local office as they were playing head office/local office tennis with me on the phone. I will follow your advice and right back to Motorfix, then chase my insurers again. Thank you so much for your help and speedy reply, much appreciated
  2. Hi, I was involved in a non-fault accident and the other drivers insurance accepted liability. Drive Assist took the vehicle to Motorfix to be repaired. The vehicle was repaired by Motorfix and returned all ok. I received a letter from Motorfix telling me that as Drive Assist is in administration that I am liable for the £1250 repair bill. They have given me 7 days to pay before they take court action. In the letter they sent me, they said "that by handing the keys over to them that I am now responsible for the debt". This seems to be very unfair, as my insurance company arranged the repair through Drive Assist, who then got Motorfix to repair. Plus the accident wasn't even my fault, so surely I should be the last person to be stuck with the bill or do they actually have a right to claim from me? Any advice on this would be great, I don't think they do have a right to claim from me as it was my insurer and Drive Assist who instructed them but I am not 100% on this. Thank you for your time
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