Hi Kris, I agree - truly disgusting way to run a business, but whilst the law is on their side it will continue! I did receive a confirmation letter with the card receipt attached about 2 days after payment, and I finally had a good nights sleep for the first time in a week. I also called my bank and requested a note be put on the system not to initiate any direct debit, which they did, although couldn't be responsible if it was set up, so I am still regularly checking my on-line bank to make sure nothing appears. I am so glad it is over - and I have finally started to forgive myself for being so stupid. I only hope that this forum helps people understand that it is very easy trap to fall in to. Regards

Hi to everyone who has contributed to this thread. I wanted to give my feedback, because this forum really helped me understand the trouble I was in, when as others have done, fell stupidly victim to a pressure sales pitch on the phone whilst my shop had customers in it and I ignored every basic instinct telling me that this was dodgy. Not understanding the law that as a business to business sale I had no get out clause I had no idea what I had done until the contract arrived in the post and I read the unreasonable terms I had agreed to on the phone under pressure, mistakenling believing that so long as I hadn't signed anything I would be okay. All I can say - is I learnt the lesson the very hard way. After a very stressed weekend - where I was physically sick with the worry I called BES on the Monday and paid the "termination" fee of £400 to get out of the contract before service had begun. If you can do this, then believe me the relief is worth it. Although I think I only got out of it because I reacted so quickly. I have now turned the phone off at the shop to answer machine only and I have learnt a very expensive and hard lesson. I really hope someone puts a stop to "business to business" sales, surely Businesses especially small businesses should be protected in the same way as citizens!