My word, so many complaints about Carpenters, Before I start ...DO NOT LISTEN TO A WORD THEY SAY TO YOU OR WHAT THEY PRINT ON THE MANY FORUMS THAT " SLATE "THEM...... ah well, here goes another one, just in the hopes that someone actually reads and takes heed {as I did not}
After having an accident in October2012 where the vehicle that hit me the driver was on his phone and had not noticed that I had stopped, I was informed by Carpenters that they would look after my claim on behalf of Tesco Motor Insurance.... I was advised by a friend of mine that I should read the forums and take note of what was in print, I was unimpressed and contacted Tesco motor claims immediately, they informed me that Carpenter had a brilliant relationship with Tesco as well as hundreds of other insurers, so to read " A FEW " disgruntled quotes of the internet should not put me off as they had thousands of people wiling to shout from the rooftops to tell people how great they was. Benefit of the doubt was granted and I allowed them to per sue my claim...Alas I am the fool, as every other complaint above I was promised the earth and given nothing. I was told by the claims personnel involved in dealing with my claim that he was just about to ring me, after not hearing from them for more that two months " I will ring you this afternoon with more info on your claim " Still awaiting the call..In August they sent me an offer to try "to put closure to the claim " I rang to inform them that I had not finished my physio and they said sorry and that they would look into my claim again as they didnt realise I was still under treatment, The offer they sent me was diabolical as it was less than their fixed fee for dealing with my claim. I get the pain and they collect the gain.I spoke to an independent solicitor and was advised to per sue the claim myself and informed Carpenters of the fact..They then sent me demands for payment for " WORK THEY HAD DONE" They will not be collecting a penny from me..THESE PEOPLE ARE HIGHWAY ROBBERS AND WILL EITHER GET YOU A LOW PAYMENT RIGHT AWAY OR LEAVE YOU TO STEW FOR 9 OR 10 MONTHS AND THEN OFFER YOU ANOTHER DISGUSTING OFFER JUST TO GET RID OF YOU....I took alternative advise and have already had a better offer made from the other chaps insurance company for my time off work, my injuries and my phone calls, Carpenters have as much chance of getting money from me as I was of anyone actually taking control of my case.... TAKE CARE , THEY ARE SHORT OF A GUN AND A MASK[/b]