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klein10

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  1. Hello everyone and thank you in advance for any help you may give. As the subject suggest i have recently bought a car that turned out to be "non road worth". i am certain i have a strong case against the dealer and they wont have any option but to ultimately provide me with another vehicle, refund or repair the car. basically, i purchased the car and have the contract stating that it is in good working order. When i bought the car i also bought a warranty that they offer for the engine and gear box. about 14 days after i bought the car i was unable to drive it. building up to that date the car had no power, wouldnt accelerate past 25mph and white smoke (its a diesel) was coming from the exhaust. Obviously noting something was wrong with the car i started writing the dealers e mails so i have everything in writing. I had written in total 4 e mails within these 14 days, also stating that i had stopped using the car until they can advise the best way to proceed. I never had a response, and booked a diagnostic test at vauxhall. when i wanted to drive there the car wouldnt start so had to get aa to tow me there. repairs would cost over £5,000 which included the engine and i paid £999 for the car. since then i have tried to contact the dealer to get the warranty details and the number i need to call. they havent given this to me and keep on telling me to wait 2 days and they will give it to me, obviously not acceptable. i have called citizens advice and they told me to send a recorded delivery, which i have done and if no response from that then i will go to small claims. i think this is the best way to go and as said i think my case is extremely strong since i have most everything in writing. what i really want to know though is can i seem compensation? my employment requires me to own a car and i have been without for over 2 weeks now - not to mention the drama and time i have had to spent during working hours on this matter to begin with? thanks again for any help.
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