Hi,
I'm new and would like to thank anyone for any help in advance.
I had a payday loan for £100, £129 due, with repayment on Thursday. As I have a new bank, they could not automatically take the £129. However, I bank transferred it on the due date (as it said it can be on their website). I sent an email and telephoned them informing them of the payment. All fine... but then:
I kept getting calls/texts on Friday and I had also transferred £50 to that old account to cover another bill and PDE took £25. I phoned again, they apologized, said they would issue me with a £25 refund and pass on that its been paid.
They took another £25 yesterday and I will face a bank charge aswell as a direct debit rejection charge from talktalk.
Is there anyway I can claim the charges back from the mess that is PDE! So annoying!
Thanks,
Susan