Hi, first time posting here, but just after a bit of advice.
I bought a contract tablet from here:
Cant add links, but it's the note 10.1 on the EE website
the site at the time clearly states includes unlimited calls and text, also quotes:
"With unlimited minutes and texts, you never need to worry about going over your allowance"
Having recently setup and logged into the ee mangment site I found I am geting charged for call and text. spoke to their customer service and they inform me that as it is a table it falls into their tablet charges which doesnt include Text and call. I'm awaiting a manager call back, but was after advice on what to expect as out come and how to deal with. I guess (hope) they update the website asap. to avoid others falling into the trap, so screen dumds of site are here:
again, cant post links, but I have them and to anyone they would be clear
The only tangable offer they have come back with is to add voice and calls to the contract, but it will increase the contract by £20pm (from £36 ->£56)
Any advice would be great
Cheers
G