RESULT! Today I received a refund of my return postage costs! I have agreed to remove my negative feedback but my comments on other peoples bad feedback are still there! I also still advise any one who wants a great product and a safe transaction to avoid Android Tablets UK and Cambridge Sciences! I think Amazon may have had some influence in this matter as the email confirming the refund came from them rather than Android Tablets UK. Anyhow I feel lucky to have achieved equilibrium and I doubt this would have happened if I hadn't been aware of their liability under the Distance selling Regulations and the fact they had created a contract by saying they would refund the postage. MrDiesel.

After writing another review I have today received this email..... Thanks for purchasing your Cambridge Sciences tablet on Amazon. I'm very sorry to hear there was a problem with your order. If I may humbly ask, is there anything we can do to make the transaction experience better for you? I would appreciate it greatly and we're very sorry it happened. I do hope you accept my sincere apology and will agree to remove the negative feedback. If you accept my apology and would like to remove or amend it, please click on the link below to remove the feedback. Warmest regards, Tim Mason Android Tablets UK...... This doesn't seem to take into account anything I had said to them at all, they just want the negative feedback taking off. My reply is..... I will remove the feedback when my account is credited with £13.80 to refund my return postage costs. The receipt was posted to your 'Accounts' department as you requested. As a seller you are responsible for return costs under the Distance Selling Regulations. Also you emailed me saying you would refund my costs. I consider this a contract which as of now you have not fulfilled........ I wonder if they will do as I have asked! MrDiesel.

Hi all, I purchased a StarPad 9.7 from Android Tablets UK in December. It developed a charging fault after one day. I returned it and was refunded the cost of initial purchase after them trying to say they hadn't recieved it! It was Mr Hollins who had signed for it. I told them who had signed for it and exactly what time! They soon refunded me. I think if I hadn't had the tracking info I would not have recieved any feedback or refund from them at all. The packaging for the tablet had a small sticker on it saying 'New Screen' so I was very suspicious that this was an absolutely brand new device right from the start. I posted the receipt for the return postage to them as requested and since then I have had no response whatsoever. I have been advised that they have entered a binding contract as they emailed me to say they would refund the return postage of £13.80. I have sent them two further emails through the Amazon account tools but they still refuse to reply. Initially Amazon said they would sort this out and then left me high and dry. I made a product review only for Amazon not to publish it! I will keep writing the review until they publish it. !!!Do not buy from Android Tablets UK or Cambridge Sciences if you like safe transactions!!!!!! Also be VERY careful about buying anything through Amazon. MrDiesel.