Hi everyone, Here is a quick summary of my story. I moved to my property in late 2011. My gas and electricity are pre payment meters. After a year I thought it would be more convenient and cheaper to go on to a pay monthly meter so I called EDF to arrange it for me. They said it would be free of charge to change the meters and booked in both meters to be changed the same day. Long story short, the engineer popped up in the morning, had a look at the meter and said he couldn't get this fixed and would escalate the job to another engineer who would come and fix it. I said ok, as long as you change the meter today that's fine with me. He said they will come today to fix it. By the way, the gas engineer showed up, changed the meter and left in a jiffy, no problems. The engineer for the electric meter came and said the meter had been bridged from terminal 1 and 2 and other technical stuff. I said what does that all mean, and he said that I was only paying for the standing charge (Which is false as I have my bills and receipts). He would prepare a report and send it off to the revenue protection team who would then charge me for my unbilled usage AND the call out and labour of the engineer!! I called to let them know that several of EDF engineers visited my flat over the course of the year to read the meter and didnt they notice the problem? Plus I do not use electric alot at home so I wouldnt accept any estimate consumption. Also I didnt tamper with the meter, it could be the tenant before me since its a private property. I am not permanent at this address so why should I have to pay for someone elses dirty work. I also told them that if it werent for me wanting to change to a pay monthly meter, EDF would of never found out about this problem so you should be thanking me rather than trying to judge me. I am ok with paying any unbilled units if I have used them, that I am fine with but I do not accept any of the allegations and charges. I just think its unfair to pay for something which isnt my fault. Can anyone please advise me on what to do as I am stressing myself out. Thank you in advance. Sorry for the long text.