CLUK are the largest Loss Adjusting firm on Earth. They live to make money and that's it; they don't care about you or your family or your property or your problems or your lives. Why would they? This is business as usual, people. And guess what? Your insurance company doesn't care either. Nor your bank, nor the FOS, ABI, FSA and any other bullshi* acronym Financial Services company you can name. This is how the system works and you've known that for a long time. You pay them money, they award bonuses to themselves and their pals for doing such a great job, or maybe for running such a great con, and then you get told there's a huge debt to pay and it's all your fault. You caused this and you keep letting it happen. But I understand I need to be constructive in my comments here. So, if I can offer you one piece of advice it's this; big business will crush this world as long as we let it continue to behave in this way. If all of us in the UK wrote one letter to 10 Downing Street in 2013, our Prime Minister would receive over 56 million letters. What if all of them said, "I'm a human being and I deserve better than this"? I imagine he'd ask us what it is we want. And maybe we could ask for something better than this. Until then, I'll be at CLUK. Have a nice claim.