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Linda A M

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  1. Hi. I've been a long term customer of Brighthouse and 6 weeks i took out a new agreement for a phone. this is the first agreement i have taken out in 2 years. When i was looking at the site last night i noticed that the price the price of the phone and when i did the maths i was paying the osc. when i took out this agreement i was not asked if i wanted osc and i did not even know i was paying for it until last night. Where do i stand on cancelling this? My weekly payment is due tomoroow and to be honest i do not see why i should have to pay another payment on the osc tomorrow when i was not even told it was on my new agreement as all i have read has said that i have to give 7 days notice, which means i got to pay this osc tomorrow. I think this was put on my agreement fraudently as i was not told this was added onto this agreement. Am i right? thanks in advance
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