hi all, i purchased a washing machine on line from curry's on 26th december 2012. my wife and i are pensioners the reason we chose to purchase from curry's was, they offered free delivery and collection of our old machine, and the new machine had a five year warranty, the first paragraph of the conformation of order e-mail states, we will contact you to confirm a date for delivery. at 17.15 hours 3rd january 2013 while my wife was alone at home, they called to deliver the new machine, we had not received an e-mail or telephone call to confirm a delivery date, even though we have an online account registration with our e-mail and phone numbers, the old machine was still plumbed in when they called, we were still waiting for a delivery date so my son could disconnect the old machine ready for them, my wife age 65 tried to refuse delivery, they cajoled my wife to except delivery browbeating her with threats she would not get another delivery for 4 to 6 weeks, they carried the machine into our small kitchen and left it there with all the packaging still on the machine for my wife to remove, when I arrived home half an hour later i was incensed at the delivery driver, and angry at my wife for not refusing delivery. (who is recovering from removal of kidney and later womb through cancer) fortunately my son lives near and came and plumbed in the new machine, but we still have the old machine in the kitchen it is far to heavy and awkward for my wife and i to move down a narrow hallway, I know we will be held at fault because my wife accepted delivery, and that curry's don't give a toss now they have been paid, i feel impotent against them and the way we have been treated.