Hello,
On Dec. 21st, our washer died.
I went to Which and found a clothes washing machine.
From among the listed dealers, I chose Gas SuperStore.
I bought the machine from them on line.
In the list of delivery dates that came up, I chose Dec. 24th and thought all was well.
We had a housefull of family coming for the holidays. and I was relieved.
A few days later, I received an email telling me that they weren't delivering on the 24th and assigned me a new delivery date, Dec. 28th.
OK I thought, I can live with that although guests were going to have to hand wash smaller items.
A day later they phoned and said they were out of stock.
I was and still am furious,
Next I checked as to whether they had charged my card; they had.
I wrote them several emails asking them when the machine would be delivered. I
t is now Jan 2nd and I haven't heard back.
I also wrote and complained to 'which', from whom I have heard nothing.
I would like to either have my machine delivered immediately, or my card reimbursed immediately.
In closing, I would appreciate it if someone would point me in the right direction to warn others about this company.
All my holiday guests have gone home and I am still hand washing my household laundry.
Thank you,
angster