Hi all,
As the title says, I was given a promotion to "Supervisor" approx. one month ago at my part time job, accompanied by a raise for which I negotiated with the Assistant Manager. Promotion and raise were given at meeting between Assistant Manager, Head Bartender, Floor Supervisor, and myself, during which I was given new responsibilities including mentoring newer staff, I was asked to come into work earlier, etc. I took the minutes for this meeting.
After meeting, Assistant Manager met with each of us individually to negotiate raise with us. He made me an offer, I made a counter-offer, he accepted, we shook hands. I go into work that week as supervisor, everything is right as rain.
Fast forward to this week. I need to open the till as I've forgotten to give a customer his change. To do this, I need to make a sale, even though I had been told that supervisors' till keys allowed supervisors to open tills without making a new sale.
So I go into the office. General Manager is there and I ask if he can register my key with supervisor privileges. He asked me why I needed them. To open tills, as the previous supervisor was able to, I said. Then he told me I wasn't a supervisor. I said Assistant Manager had promoted me and given me a raise a full month ago. General Manager said he had heard nothing about this and asked me to leave so he could talk to Assistant Manager.
Five minutes later Assistant Manager pulls me off the bar and asks for a chat. Says he never had authority to promote staff or give them raises.
Effectively, I've just worked for a month on minimum wage thinking I had been promoted and given a raise. I told Assistant Manager and General Manager in clear terms I was upset and did not understand how something like this was allowed to happen - I had explicitly told Assistant Manager during meeting a month ago that I needed a raise to make the hours worth it as I am also a full time Masters student.
Surely this situation is illegal. Worse, this is just the latest in a slew of managerial missteps, including failure until November to distribute pay slips, and almost consistent failure to pay correct amount for hours worked - for me and all other staff. All in all, I am a little worried about the shadiness of this place, and, given the behaviour of management, unsure about how productive discussions with them about this would be.
What do I do?
