I am currently in dispute with john lewis i bought a miele wahsine machine from them a year ago if flooded my kitchen a month ago i asked for it to be taken back they agreed but have refused to pay for damage. i have provided photos of damage new carpet need new laminate flooring and frnch polisher for the doors. i have pre actioned smaill claims against them.this runs out on te 2st of december which i will have to take them to court. they have now asked for a engineers report for them to come to my house or when it is taken back immediately.Because of the damage to the kitchen by the machine the cost of this means we cant afford a new machine until john lewis pay us for the damage.There cooker has failed so it has now been agreed they will take back dishwasher washing machine and cooker. total nightmare