Thanx for your reply.
Apart from the late fees (originally £25, but later reduced to £12), over the years I don't have any serious complaints.
Many times I have made a payment on-line or by post and it seems strange that if I am too near the ' reach your account by ' date, it always seems biased to arriving just too late, thus incurring a fee. (not such a problem now the service is effective within hours of making a payment on-line).
Would you advise me to contact them via my on-line banking account, as they have suggested?
Would you think it a good idea to explain briefly my situation, acknowledge the debt and offer say, £10 per month?
Would they be prepared to freeze the interest charges in your experience?
BTW.... my situation would be resolved overnight if I could only just sell my original house we bought in france. We bought a second, bigger house for complete renovation and have now got to the stage that we are living in it.... and now wish to sell the little house, but the market is very slow and the house has been for sale for 3 years... with reducing asking price and still no takers.
We have foolishly used our savings and credit cards to finish the big house and live, whilst always thinking that the house sale will happen soon!
Now the pot is empty.
If these credit card companies knew I had a second property, could they make any kind of move like a 'lien' on it?
I do appreciate any help and advice,
David