I have received an email today that I thought was going to be an offer, but it has completely disregarded my complaint and has a statment that says
” Indication of Financial Difficulties:
In your recent complaint you suggested that you were experiencing financial difficulties and we should not have lent to you. As such we have considered your position at the time and have found no evidence that you:
continued to borrow over an extended period of time,
took out a further loan immediately after repayment,
borrowed high loan amounts when compared to your stated income.
We are not aware of any other factors that indicated affordability. ”
I dont even feel they have looked at my statements because this completely contradicts everything my statements show.
I have sent an email to the FOS but have also replied to Wonga in a hope that they may look at it again.