Many thanks for your help - appreciate it. I guess my main question/reason for posting was. That in the SOGA it says that i'm entitled to either a refund, repair or replacement. Just wondering who decides what is offered. As a customer do i have the choice to select? When the goods are not as satisfactory quality.

March 2012 - however, smalls claims has been used and a date set. Request for refund was sent with 3 days of the faults occurring - just looking at additional information to strengthen my case

Thanks for your reply. Car: 2000 Fabia, 77,000 miles for £1700 - bought from dealer with 5 months valid MOT - advertised as normal (no faults declared) Faults: Steering column leaking fluid - requires new Rear brake binding Rear brakes leaking brake fluid and contaminated shoes - requires new

To cut a long story short. I purchased a car and within a day of owning the vehicle the brakes failed. The car was recovered to a local garage and they highlighted some other major issues resulting in the car being unroadworthy and quoted repair costs of £600. With a few conversation with the garage they stated they are willing to repair the vehicle. However, they must inspect the vehicle first and i must take the car back to them. This wouldn't be possible due to the issue with the car and i feel i shouldn't have to spend over £120 in having the car recovered back to them - especially when i have only owned it less than a few days. I put in writing that i wish to reject the car and claim a full refund. However the garage are refusing to do/offer this only stating they are willing to do a repair - again i must return the vehicle. Who decides/is it my right to ask for a full refund rather than a repair? SOGA?