Hi all,
Two weeks ago, I drove to Stansted for a weekend away. There were 3 car park options - "short", "mid and "long" stay. Figuring that a weekend is usually as short as anyone gets a plane for, I followed the signs to the short-stay car park.
Having got to the barrier, the prices were shown (I do not believe they were shown on any sign before this, but am not 100% sure). It was immediately obvious from the prices that the "short" stay was not appropriate, and I decided I didn't want to use this car park.
Unfortunately, the barriers are located a short distance down a one-way 'slip' road. My options were either to reverse the wrong way down this road, or to go through the barrier, take a ticket, and scoot round to the exit. I presumed that car parks do not charge when this occurs. I'm sure I have done this a few times (and definitely at least once) before. As you can guess, I was surprised therefore to be asked to pay £2.80 to get out of a car park that I didn't want to be in, in the first place.
Could those in the know advise what the legal status surrounding this is, in particular.
- Is it not normally the case that a person can either easily back out of the barrier area where the prices are first visible, or go through and nip round to the exit without paying any charge.
- Given that I was only shown the prices at a point where I could not avoid entering the car park, have I entered into any contract?
- What is the situation with their refusal to open the barrier? Is it not illegal to impound a vehicle in this manner?
I know £2.80 is not a lot, but I just don't think it's right to force people into a situation where they have to pay for something that they did not want.
Any advice much appreciated.