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kevkin1

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  1. Hi there, this is my first post. I had a letter from RBS offering me a goodwill payment for PPI of £1760. I accepted and returned the forms. I have two accounts with overdrafts managed by Payplan at about £500 each and a Natwest Credit Card at approx £5000. I no longer bank with Natwest due to the terms of my DMP and my old accounts are managed by Triton credit services. A few days ago, RBS credited £1028 into the overdrafts thus settling them. They paid a further £210 into my old savings account which is now £211 in credit. They have said they will decide what to do with this money in exactly 28 days and no sooner and that they are at liberty to just retain the money and close the account. RBS sent a cheque for £93 as 8% interest but all of this adds up to £1331, which is lower than their original offer. I have tried to contact them but they have said that this claim has been settled and closed. I feel that Triton are holding onto £200 ( which I dont mind going on the credit card), and RBS have conned me out of almost £400. Advice would be greatly appreciated. Thanks, Kevin:|
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