Recently went out for quotes for a number of windows to be replaced with UPVC double glazed. Safestyle were fastest in response and initially we were impressed with the salesman who visited. He did the - here's my quote but I may get a better price after talking to my boss etc etc. In the end we were quoted a price much lower than we had expected, nearly half the nearest competitor, so we agreed to proceed. We were then hit with the classic [problem] - I am since told by another company that it's well known in the trade but considered underhand by most, just as we were about to get the survey underway and pay our deposit, a phone call is made only to reveal that there had been a mistake and that the price should be 30% more than we had been quoted and agreed. Of course by then we had declined the competitors which of course was their intention. So we were presented with the choice - agree to the higher price or we can't proceed. Now this raises issues of good practice or even contract law, we had been offered and accepted the quote which was then raised by 30%. Obviously we said a few choice words and told safestyle to go away (although I didn't use those exact words). As predicted, we received phone calls insisting that they had made a mistake and that they could offer us a good price, but how could anyone possibly proceed with a company that behaves like this. We don't know what the fitting service and quality would have been like but based on the sales tactics we would have been mad to go ahead with a company that uses underhand sales tactics. Do not use this company. They are not trustworthy. If you do risk dealing with them, be warned that they will 'low ball' a price and then hike it when you are hooked. It's hooking and reeling in.