NeillBowler
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Anglian windows - cancellation question
NeillBowler replied to NeillBowler's topic in General Consumer Issues
That's what I thought. Thanks for the quick reply. Neill- 2 replies
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Hi all, Hopefully a simple question! Yesterday I invited a guy round from Anglian to quote for a new front door. After three hours of pressure I agreed to buy one from then, putting down a £200 deposit. I can see that under the doorstep selling regulations I should be able to cancel within 7 days and get all my money back (the right to cancel is written under the contract terms). However, I'm worried by the following clause in the contract: 9. If the purchaser cancels the contract otherwise than in accordance with these terms and conditions, the company reserves the right to charge the following, which represent the losses and expenses incurred by the company prior to cancellation: (i) 25% of the total contract price where the purchaser cancels prior to commencement of the survey. (ii) ... Am I liable to pay costs to the company if I cancel within the 7 day period? Many thanks for you help, Neill
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