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lolnunn

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  1. Hi, i am after some general advice. I commute in to london via train, i purchase a weekly ticket via a ticket machine using my bank card as there tends to be no one waiting. Ive noticed a large some of money has been taken from my account, all from my train line company 7 transactions in total. Having spoken with the costomer service departement this is due to a fault with the ticket machine system which caused my transactions to not go through correctly. Over the weekened work has been carried out on the system and all pending payements have now gone through. My main arguments are that there has been 7 weekly tickets payments taken from my account, so therefore the system had been down for nearly 2months. Are they legally allowed to take backdated transactions without notifying me as it is a fair bit of money. I have asked for the dates and times each tickets was purchased! Is there anything else i should be asking? Thanks in advance for your hel A very skint man
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