In April this year me and my partner while coming back from Liverpool stopped off at TKMAX. I suggested we pick up a frying pan so I could cook breakfast in the morning. It was a quick in and out job as we needed to get back home quick. We looked at the pans in the reduced section which all where £3 to £4 on them i picked up a suitable one i liked in that section but it had no sticker on it (price). i said to my partner get one of them tags and put it on this because being in a hurry i didn't want to take it to the desk where then she would have to send some one back up find a price those making a 5 minute job into a 20 minute one. i took it to the cashier who is actually is a client of mine. payed the £4 and walked out. as leaving a hand grabbed me shoulder. turns out to be security wanting to ask questions about this bloody pan. they asked for our details and said we were watched on camera doing something worse than shoplifting (fraud) No police where called and no arrest where made. He said it was a joint fine and we would receive a letter in the post for a fine he said would be only £40. I told him my story and said I would pay the difference for that bloody pan as I needed one. But they had refund me and take it of me. Later that week I received the letter asking for £170 ( same letter was sent to my partners home address too. i did my research and have ignored the letters. they keep writing to me demanding this money which i think is robbery on their behalf. But now I received a phone call from someone in that department demanding I pay this sum of money. I didn't admit anything on the phone just told them who I was and why was I being celled. He was very aragont and rude persistant to know if I was the person he wanted to speak with. He then stated you where caught shoplifting in tkmax on the 7 April to which I kept saying no because it wasn't it was apparently fraud I committed. To end the call I said am not paying anything. So what will their next tactic be? It put me in such a bad mood all day for something so petty. I had no intention of thieving from the store nor have ever been convicted of shoplifting because I never do it. any advice would be greatful x