I purchased a Dell Inspiron laptop from Currys/PcWorld on the 12th October 2011. I found myself with a faulty hard-drive and faulty screen at the beginning of August and so returned the laptop for repair, under the 12 month manufacturer's warranty, on the 13th August 2012. Currys/PcWorld relayed the machine to Dell in order for repair work to be carried out but after a number of weeks had still not been returned due to "waiting on a part". I was told that if the laptop was not returned within 28 days (10th September 2012), I would be entitled to a credit refund of the value of the laptop (£461.29) which had to be spent in-store and could not even be spent at Currys/PcWorld's online store. Is there any possibility that I can demand a monetary refund, as I would like to purchase a second-hand Apple Macbook Pro? Or perhaps use the credit as a deduction from the price of another laptop, where the difference could be paid on finance? Any help would be greatly appreciated.