it's held at the tds, will give them a call now. cheers

adr?

an inspection was carried out and we were given an inventory. The carpet was new when we moved in. the housed had been renovated to a fairly poor standard, it looked clean enough, but on closer inspection it had been done quickly and on the cheap. Have had a reply off the letting agents now: Dear Mr Sharps2010 I have spoken with your landlord and he wishes to pursue through the tenant deposit scheme. We shall be issuing our statement to them and sending all of our paperwork and photographs to claim the deposit against damage. He has also asked to inform you that he will then also pursue the rest of the deposit for the outstanding damage including the kitchen worktops of which Neil shall forward you pictures of when he is in the office later, pursuing of the remainder of costs for damage will proceed via a small claims court. Please note that your ID NO for the tenant deposit scheme is: ******. Regards

I sent the following email to the letting agents last night as a first formal communication. I have taken legal advice on the above matter and have been advised as follows. The letting agent should have conducted a full checkout inspection in my presence before the return of the keys as any damage now found could have happened in the intervening time. Some provision is to be made for general wear and tear and this should not be deducted from the security deposit. I believe the marks on the wall fall into this category of general wear and tear from sofas/chairs etc. I also believe the scratches on the surface top you have mentioned would be considered wear and tear, but I haven’t seen nor was I aware of those and so cannot comment. I am therefore prepared to concede the following issues: · I am happy to pay for the replacement of the carpet with one of the same quality, but I am also legally entitled to get my own quote for said replacement, therefore I would like to see a purchase receipt for the original carpet. · I agree that the holes that were drilled for the curtains should have been filled in and I am happy to cover the small cost of this as long as receipts are provided on completion. In conclusion, despite the above concessions, I wish to dispute the sum of £800 that the landlord wishes to keep from the deposit, particularly as I believe that the remedial work required would not cost anywhere near that especially considering the standard of previous work performed on behalf of the landlord. Regards

Basically the letting agents are trying to keep all the deposit (£800) because the old house has a few marks on the wall where sofas have been etc, 2 fag burns in the carpet (ok hands up to that one, but it's a cheap carpet which I've priced up as £200 fitted) and holes in the wall where curtains have been put up (apparently that's not allowed). We tried to wipe clean the walls but it was taking the paint off as it was obviously low quality. They won't let us look at what they're on about or get a quote to fix it which would be no where near that figure, maybe £300, and are threatening to go for the full quote amount of £1700 if we go to dispute. Any ideas? They want an answer off me today as they have someone moving in apparently and want to redecorate! Cheers Matt