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james pedder

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  1. yes still have all paper work. It seems Barclays are correct that it is a fixed sum loan agreement. But Imperial cars who sold us the vehicle gave us the wrong advice and information and continually STILL giving us wrong advice.
  2. Hire Purchase / Fixed-sum loan agreement We are in desperate need of advice on a vehicle purchased from Imperial Car in Southampton on the 09/10/2009. At first we believed we were purchasing a vehicle interest free like the advertisement shown in a national paper. After agreeing on a vehicle a payment of £180 each month the salesman started adding extras like Gap Insurance and gold care products which we agreed too. We were then told the monthly payments would be £232.12 each month. Whilst signing the contract the salesman kept interrupting us saying after 2 years if you decide the car is not right you can trade it in or simply hand it back and pay no more. A week later the contract and conditions arrived in the post and too my astonishment the total figure we owed was £14,206.20! for a car purchased at £6750!! I contacted Barclays Finance straight away to explain they have made a mistake. Only to be told this is what I have agreed too. Frustrated I then contacted Imperial cars only to be told "you signed the contract" then they put the phone down. I then contacted the director of Imperial cars via letter explaining the situation. he invited us down to his office. He offered to re-finance the car with an interest rate at 6% and a free service, but the negative equity still had to be added. This still worked out far too much. He then advised us to take the option of waiting till half the term of the agreement has elapsed then simply hand the car back and have nothing to pay. As our options were limited we decided to accept defeat and take that option. Over 2 years later we decided now to write to Barclays requesting a voluntuary termination only to be responded that the car is infact NOT on Hire Purchase but a personal loan and we are free to sell the car to pay towards the settlement figure. However the settlement figure is £5152.44 and we would be lucky to get £3000 for a now 7 year old car leaving us over £2000 short and no car. We have just simply been miss sold and miss advised through this whole situation and do not know what to do from now on. Please can you help?
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