I have just had an experience with these people... I signed up for the free trial, went through the process for the Slimtone Raspberry Ketone pills then went to do the same with the Bodycleanse colon pills and stopped as i saw that they would be wanting to charge me £75 after the free trial and if i were to cancel i am required to return at least 50% or pay for the items i am keeping... I therefore didn't want to continue and tried to call these people... i was in a queue for quite some time when a couple of emails came through to me saying that i needed to click on this link to complete my order for both items... obviously i didn't do this. Then noticed i had also had 2 emails confirming my orders placed with them!!! I got straight on the phone again and waited almost 20m to actually speak to somebody to be told that it's impossible for them to stop the order and that i would have to call them again once i have received the goods and cancel, then they could give me the details of how to return the items (plus pay postage AGAIN) for things i didn't want and didn't confirm the order! The call went on for quite some time but i got absolutely nowhere!! I find it very hard to believe that a CS team don't have ANY contact with the depot that despatched and receives returns for them! I have never heard anything like it and don't believe a word! The woman was incredibly unhelpful and just kept harping on about the terms that i have agreed to... I pointed out umpteen times that i hadn't confirmed the order by clicking on the link and therefore do not want them! Still, i have achieved nothing and am now having to wait for the goods so that i can have the pleasure of speaking to them all over again and pay for the privilege of returning them. I would suggest that people do not use these con artists at all! An absolute joke of a company!!