Hi there I'm new to this, would really appreciate advice. I was in a minor accident yesterday, never been in one before. I rang my insurance company and reported it, they said due to circumstances it was likely the other party would accept liability and tried to refer me to a non fault accident specialist to arrange to pick up my car and supply me with an equivalent hire car. I wasn't sure what to do so said no at that point. An hour later I had a call from the other insurance company saying their party admitted liability and they then got really pushy asking me details about the accident and also trying to get me to book my car in with their repairers. I felt I was being bullied into something so asked them to phone the next day. I rang my insurers and told them I had had contact from the other party's insurers. They said they did not know the other party had admitted liability and said it was just up to me to choose what I did next. I'm really not sure if I should get this sorted through my own insurance and that means going through this non fault accident specialist (who I've heard terrible things about) or through the at fault party's insurer. I'm worried the at fault party insurer will just do a really bad job. I'm also worried if I go with my insurer I'll get stung for extra fees related to car hire and the process will get dragged out which seems to have happened to lots of people who have had to deal through this particular non fault accident specialist. Please help. I'm an intelligent person but seem to get brain freeze when confronted with car related issues! Thanks