Hi
I have listed an item on Ebay UK which had been sold I received an e-mail from paypal saying that a differed payment has been made. Few days after, when I logged on my Ebay account the payment was shown as received.
So I sent my laptop by recorded mail on which the buyer received and signed for the following day (have proof of sending, delivery and buyer’s signature). The laptop was new as I nearly haven’t used and bought since only 2 months. On 24th July I received an e-mail from paypal saying that the payment has been cancelled on 20th July.
I tried to contact the buyer and contacted Ebay as well. I had no return from the buyer. So I opened a case for non paid item which Ebay closed confirming a second time that the item has been paid for and the payment received as shown on my Ebay account. It is a huge mistake from Ebay on which this buyer relies as I am not the first person he does it to. I tried to contact the buyer again telling him that I will complain to police and only then he replied sending very odd messages.
I would like to make a complaint against this buyer for making a false payment and still holding the laptop and also against Ebay who is responsible for misleading me by putting on my account that the payment has been made and received twice, abusively closing the non paid item case I opened and not dealing with this malicious buyer helping him [causing problems].
The buyer claims the account isn't theirs, as the account holder has died, he is cleaming as well that the address is an homeless shelter, he is cleaming beeing a solicitor.
I still spoke yesterday to ebay who is still confiming that the payment has been made and I hold all proof through paypal and bank account
Ebay protect fraudster people because this buyer has very bad feedbacks but ebay don't let the sellet to report him and when you open a case for non payment you can't leave a bad feedback so people write a bad feedbacks on positif way who gives to this buyer 100 % good
My account on ebay is 10samisam
