Thanks for that so for now, i just list the charges and dont worry about the interest? to be honest i'l be grateful for the charges alone to be returned!! i am crap at maths so it is all very daunting ! not much good on a computer either!

Hi, i have just discovered all this today but am having trouble opening up a spreadsheet, im not very computer literate for a start! i dont think i have excel on my computer, i clicked on the link for the open office one (because when i looked at my programmes it said open office so i must have that one!?) and it opened a window but there were loads of things on there that mean gobbledygook to me , and nothing saying "schedule of charges" or anything to suggest it was anything to do with this? i clicked on most of them anyway but nothing looking like a spreadsheet comes up please help me i am a useless woman and pregnant too if that makes you pity me more and as for calculating interest......... :o thats a whole new ball game!

hi, this is my first post i feel slightly embarrassed even thought its not my fault, but guess which shop i work in???? (no embarrassed smiley??!!) it is mystery shopper season and all our managers go on and on and on about is offering the damn argos card!! GGRRRRRR I HATE IT!!! i haven't got the nerve to keep asking everyone if they want to apply for one, especially as i have one myself and am fighting to clear the damn thing! I really hope you get your money back off them I'm actually here for advice on getting my charges back from barclays,am finding my way around the site at the moment. Not sure how best to make a schedule of charges though ? have copied and pasted the letters though!