Hi sorry for the second post. I have gone all the way to the chief exec of royal mail and now awaiting a reply from the review panel. I have pointed out the address that the item was delivered to was different and that if they were unsure of where to deliver why didn't they return to depot and sender. I just want to know if legally I can take BCG to court as they are in possession of my item after all. It is very frustrating thi whole process.

Hi,I have already posted previously about this, but I don't seem to be getting anywhere at the moment. The item I was sending has gone to a different address. I was wondering can I take the company that has possesion of my goods to Small Claims court? I have written them a letter indicating that I would if they didn't give back my item within 7 working days and I haven't heard anything. I know someone else that was in the same position as me and their delivery company threatened legal action and the police and the item was mysteriously found. The items went to the same company!Gemma

Hi, the address I was given is: unit 8, 10-12 Llywn-Y-Graig Garngoch Ind Est Gorseinon Swansea SA4 9WG and apparently it has gone to UNIT 9, Old TNT Building, Pheonix Way, Garngoch Industrial Estate, Penllergaer, SWANSEA, SA4 9WF Gemma

Hi,I'm stuck in a catch 22. I posted a parcel special delivery to an address I was provided with. Unfortunately the item has gone missing, Royal Mail have delivered it but apparently not to the correct address. I have raised a complaint with Royal Mail, however they are insistent that the address I used isn't valid as it's for more than one address. On the other hand the company that provided me with the address are insistent that the address is correct. I have taken this matter to the Chief Executive/MD of both companies.Who is right, who can I can claim compensation from and what should I do next.See my article about this at xxxxxxxxxxxxx.