Jump to content

khunjerry

Registered Users

Change your profile picture
  • Posts

    1
  • Joined

  • Last visited

Reputation

1 Neutral
  1. I recently purchased i JVC 42" tv from comet 06/07/12. 12 days later on 19/07/12 it packed up, took it back to the shop and they wanted nothing to do with it and infact the one member of staff (manageress) was qiute rude.Called the comet help line (10p a min) vented my anger at the man on the other end who booked an engineer to come out on the 24/07/12.I also asked to speak to a supervisor, put on hold for another 9 mins then cut off. On the 24th i waited and finally called the help desk again o get a time for the engineer only to find out that they had not booked one for that day. told that they would call me back to sort out the problem and as you can guess no call came. rebooked myself for today, called this morning to get a rough time, 17 mins and 33 secs later told anytime between 8am -6pm. feeling that i am being given the run around and comet do not care. i do not want it repaired as it is only a 12days old when it broke down,do not want a replacement as i want nothing to do with Comet anmore. any suggestions ?
×
×
  • Create New...