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naren543

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  1. Hi All, I am delighted to say that the matter is now RESOLVED administratively by paying £79 to TIL. Thanks for all your help and support. I specially would like to thank @firstclassx for his expert opinions and information. Going forward one thing I would remember is not to blindly trust any official. Of course i have learnt some law and its quite and experience. Cheers Naren
  2. @MrHat , the ticket combination seems to be not valid in any crosscountry express. the ticket fare was £9.80, i had a ticket with a value of £4.00. @firstclassx , that looks great!. Thanks. A small doubt if I need to add anything else because... I did send a letter earlier explaining the whole story for which they had replied stating that a summons may now be issued etc. (please see my previous posts). the reason that they have mentioned in the letter was "When asked to show a valid ticket, it is alleged that you failed to do so and that you had failed to pay the appropriate fare due in accordance with the rules in force. This left the inspector no alternative but to report the incident"
  3. URGENT HELP PLEASE! Hi All, thanks for your valuable feedbacks. I have drafted a response for TIL to avoid prosecution. Kindly give me your thoughts "Thank you for your response and I appreciate that you have noted my comments. As always, I tried to make sure that I had a valid ticket before boarding any train, which in this instance was also verified by a railway officer. It is unfortunate for me that the officer has apparently misguided me to board a train where the combination ticket is not valid. I purchased the two part return ticket for my onward journey and was assured that the journey from Leeds to Sheffield was fully paid, which shows that I had no intention to travel without paying the correct fare. However I was put to a situation where in I was given a sequence of contradicting and confusing information by railway staff from different companies. I did produce the combination of tickets to the Revenue protection Inspector and was just seeking clarity in the situation with no objective to avoid any fare. I had never been a defaulter nor been reported before, but in this instance the situation had turned out to be that in the perspective of the Rail Company (Cross country) I had been a defaulter. The information you had sent me did give me much clarity and guidance to avoid any future mishaps. I hereby request you to kindly consider the circumstances and issue any payment notice without taking it to prosecution. I promise that I would clear off any debts of the payment notice with earliest possible time from the date of issue."
  4. It is because of misguidance of a railway staff that I had to board the train.The train company (XC) may not want to accept or believe me. There may be CCTV recordings but it wont have the audio conversations. Ultimately I am being affected. In this scenario, from the experience of you guys will XC come to any settlement( If I write to them directly apart from TIL) or otherwise, and as a worst case scenario, if they have to proceed with summons what would be the consequences? NB: In the recent letter I have received from TIL they had enclosed information detailing reporting procedure and rules concerning ticketing and travel. A foot note on which in highlighted text was as follows. "If no previous incidence of irregular travelling has been recorded and depending upon the specific circumstances, an otherwise prosecutable case, at the discretion of the Rail Company or their agents, may be dealt with by the issue of a Payment Notice requiring payment of the fare due plus administration charges as allowed by current legislation. This does not prejudice Court action should any such notice remain unpaid. If any matter is subsequently forwarded for Court action the Magistrates are asked to award compensation of any fare and costs incurred in any successful prosecution. This may include the Prosecutor's time and expenses and is in addition to any fine that the Court may impose."
  5. I have received a letter from TIL stating they have noted my points but still the railway company sees no reason why the case should not be proceeded and a summons may now be made. they have asked me to make to comment on it within 14 days. What shall I reply, to avoid any litigation? I even mentioned in my previous letter I prefer to solve it administratively, but they now say they may proceed with summons. Kindly help.
  6. I have sent TIL with explaining what has happened. Fingers crossed.
  7. Apparently it seems so, because the ticket inspector said that combination tickets are not valid in express trains.
  8. The pass I was having is called Travelmaster.. which is a rover kind of pass.. one can use it to travel in bus, train, tram , anything within south yorkshire.. I was having another ticket to cover the journey from leeds(west yorkshire) to south yorkshire boundary... a two part return ticket which I used to go into Leeds the same morning... The ticket inspector was telling me that that was not valid in express trains as it does not stop in between the boundaries. I spoke to TIL again and they asked me to send a letter explaining my version of the incident and my new address change, also asking me to mention if I wanted to resolve it administratively rather than taking it to court. Can anyone tell me if they normally prefer to settle down administratively and if so, how much fine would I be charged. NB: the ticket inspector mentioned that cross country would ask me to pay the train fare alone when i was sent any letter.
  9. Ideally I wont be able to identify the person in the station and get a signature. Now that I they have sent a letter dated 09-July that they may take it to prosecution if I dont reply within 14 days. I am now a bit confused. - TIL seems to have no record of who is handling the case or anything. - Do I call them again or send them the full story to their address? - I am still skeptic to go to their website and login to see any details as I haven't told them about the second letter. - Does 14 days means 14 working days or calender days? because I might run out of time. Kindly Help.
  10. I was stopped on 24/04/2012 in cross country when I was travelling from Leeds to Sheffield in Cross Country. I was using a two part return ticket during that travel which i used while coming to Leeds. I used to live in Sheffield and have Travelmaster southyorkshire pass fortrain travel in South yorkshire. When I travelled from Sheffield to Leeds I was issued a two part ticket from moorthorpe to leeds as south yorkshire boundary ends there. While returning from Leeds, i just missed a train in a platform and a member of staff in the railway station asked me when i wanted to go. I told him i was returning to Sheffield and showed him the ticket and Southyorkshire pass as he wanted to see my ticket. He advised me to board a train that was about to leave then, which was a Cross Country express train. During the course of my travel the ticket inspector saw the ticket and said it was invalid on that train and asked me to purchase a new ticket. I refused because I used the same combination of ticket to come to Leeds and more over I was asked to board that particular train by a member of railway station staff who already verified the ticket. I said I wanted to raise a complaint, and asked him the details. After making few phone calls the ticket inspector said he will get my details and will issue a Zero value ticket.He also verified my ID details. He suddenly seized my travel pass and ticket and walked away. I explained him that I need to use the travel pass for other days in South yorkshire and asked him why he did not mention he would seize my pass. I even said I would pay for the ticket and raise a complaint later but I needed the travel pass for further travel. He behaved so rude and put me in an embarrassing situation and walked off. After getting down in Sheffield he came back and gave me the travel pass which he took photograph of earlier and took an expired travel pass. He said I would be contacted by cross country within a month by post and I may be asked to pay the train fare then. I had to move to Leeds in the next couple of weeks, however I did not receive any correspondence for a month from them. I was sent letter from cross country to my old address dated 28/06 asking me to contact TIL. I was then told that there was a letter dated 09/07 stating TIL is considering wether to issue summons. I called TIL said i wanted to speak to the related person and mentioned that I have moved house in the beginning of may but I received a letter from Cross Country dated the end of may.I did not mention that I knew about the second letter. The lady on the phone checked my details on the system and said there was no incidence raised in my name and address. She advised me to send a letter to TIL stating I have changed address. I am not sure what should i say in the letter and bit confused if they are trying to threaten me first even before asking for a dialogue. Kindly give me some guidance.
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